Terms of Service
Last updated: July 22, 2025
1. Agreement to Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Services
Neutra Volt provides career coaching services including but not limited to:
- One-on-one career coaching sessions
- Resume and CV writing services
- Interview preparation and training
- Career development planning
- Professional guidance and consultation
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account information
- Use our services in a lawful and respectful manner
- Not interfere with the operation of our website or services
- Respect intellectual property rights
4. Payment Terms
Payment terms for our services:
- Fees are due as agreed upon in your service contract
- Payment methods accepted include bank transfer and major credit cards
- Refunds are subject to our refund policy
- Late payment may result in service suspension
5. Cancellation and Refunds
Our cancellation and refund policy:
- Sessions can be rescheduled with 24 hours notice
- Cancellations within 24 hours may be subject to fees
- Refunds are considered on a case-by-case basis
- Written services are generally non-refundable once delivered
6. Confidentiality
We maintain strict confidentiality regarding:
- Personal information shared during coaching sessions
- Career goals and professional aspirations
- Resume and CV content
- Interview preparation discussions
Information will only be disclosed with your explicit consent or as required by law.
7. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Neutra Volt and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without permission.
8. Disclaimers
Our services are provided "as is" without warranties of any kind. We cannot guarantee:
- Specific career outcomes or job placement
- Interview success or job offers
- Salary increases or promotions
- Uninterrupted or error-free service
Results depend on various factors including market conditions, individual effort, and external circumstances.
9. Limitation of Liability
To the maximum extent permitted by law, Neutra Volt shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +44 7822 247871
Address:
122 High Holborn
London WC1V 6QL
United Kingdom